What is you point of difference? What makes your guest want to return?

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What is you point of difference? What makes your guest want to return?

Posted on 07 May 2019

We had the privilege of staying in a private villa over Easter... Which according to google is 5 star accommodation - The Bed Linen was terrible, it was like sleeping in plastic, we couldn't sleep.. .
We all said.. we would never go back... I get that we are probably fussy - but being 5 star.. I would expect quality Linens on the bed. .

I could spend the night in a cheap motel in town and get the same bed Linen... What is you point of difference? What makes your guest want to return?
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